Success in the hospitality world relies on the fundamentals – attention to detail, operating costs exceptional customer service and rapid response to guest requests.
Whether it’s a special request for housekeeping or a special event for hotel security, your guests expect a flawless level of service and a high standard of professionalism whenever they stay at your property. H ow do you meet their expectations and manage staff dispersed throughout a large resort or hotel? Today’s competitive environment requires your hotel or resort to be even more efficient, productive and cost-effective to keep up and keep ahead.
Big chain or boutique, catering to the business traveler or vacationing tourist, you compete in a highly concentrated industry, with many options on where clientele will spend their leisure and business dollars. Differentiating your property through exceptional service is one of the most important ways you can retain customers and build loyalty. How do you give guests the experience they expect? Keep competitive while you keep operations running smoothly? And improve customer satisfaction while you reduce operational costs?
Versatile and powerful, MOTOTRBO™ is the ideal solution. Using digital technology, it combines the best of two-way radio functionality with expanded capabilities to meet your communication needs. MOTOTRBO™ integrates voice and data seamlessly, offers enhanced features that are easy to use, and delivers operations-critical advantages like enhanced work order ticket management, integrated Bluetooth and Intelligent Audio. Pick the right device for your needs from a range of different models including the ultra-thin, ultra-light SL Series. MOTOTRBO™ can remaster your workplace and the way people collaborate to help you achieve even greater efficiency.
Whether your staff is welcoming a group at the front desk or maintaining greens on the back nine, you can keep everyone easily and seamlessly connected with MOTOTRBO™ digital two-way radios and accessories. I f a guest calls about a broken air conditioner or the pool manager requests clean towels, you can create a work order ticket or send text message instructions instantly. If catering asks for banquet assistance or security signals there is an emergency, you can locate the closest employee to respond immediately.
HOTEL AND RESORT MANAGERS CAN UPGRADE SERVICE AND DOWNSIZE COSTS
Connect front desk to back office with the ultimate in discreet communication. Everything about our SL Series digital radio is designed for discretion and style, from its incredibly slim shape – so your staff will always look professional and feel comfortable – to its exceptionally small size. Hold it in your hand and feel how light it is – less than half the weight of a standard radio. It’s so effortless to carry, comfortable to wear and elegant in styling, it complements the most upscale attire.
Event planner or hotel manager, catering a special event or calling security, this ultra-thin digital radio gets the job done without getting in the way. And with an array of unobtrusive accessories – from surveillance to Bluetooth® earpieces – it enhances discreet communication while increasing guest satisfaction.
Communicate clearly with exceptional audio
Communicating throughout your entire resort is vital to running it smoothly. And MOTOTRBO’s digital technology can make all the difference. It produces clearer voice communications over a wider area than comparable analog radios that lose signal strength with distance and create distracting static. MOTOTRBO accurately delivers both voice and data with virtually no loss throughout your entire coverage area. So you can connect to your staff, no matter where they are on the property.
Prioritize communication immediately.
Emergencies do happen and you need to connect with your workers when they do. MOTOTRBO’s transmit interrupt suite – with voice interrupt, emergency voice interrupt and data over voice interrupt – enables you to prioritize critical communication the moment you need it.
Speed operations and strengthen security.
MOTOTRBO’s integrated Bluetooth® and GPS module helps monitor the location of your staff. With the DM Mobile Series, you can enhance coordination of guest pickups to and from the airport. Maintenance and Engineering personnel can utilize the rugged and durable DP Portable Series to stay connected with front-end operations and ensure facility issues are resolved as quickly as possible. Whether it’s an issue at the pool or a malfunctioning sprinkler, you can send the nearest maintenance worker, saving repair time and money. And when there’s an emergency, you can send the closest security employee to the scene, speeding response time. By dispatching security quickly, you improve guest safety and minimize costs associated with theft or damage.
Reduce operational costs.
By utilizing TDMA digital technology, MOTOTRBO enables two virtual channels within a single 12.5 kHz licensed repeater channel – double th
e capacity of analog. Because you don’t need a second repeater, you save on equipment costs, too. By integrating voice and data in one device, MOTOTRBO saves you the expense of additional equipment for text messaging and GPS location tracking. And to help control the cost of replacing batteries prematurely, our leading-edge IMPRES™ technology automatically maintains your battery fleet to lengthen battery life.
Migrate at your own pace.
With MOTOTRBO, you can keep operations running smoothly during a change in communication systems. Since MOTOTRBO radios operate in analog and digital mode, you can use them on your existing analog system and begin migrating over to digital – one talk group or department at a time – while maintaining communication across your entire workforce.
Communicate without disturbing guests.
In many areas of a hotel or resort, radio chatter can disturb guests or disrupt a serene environment. Whether your staff is in the main lobby, in guest room hallways or a bustling
restaurant, MOTOTRBO has discreet communication solutions that match their work style and your workplace. Vibrate alert lets you switch the SL Series radio to “vibrate mode” and adjust the setting based on the environment. Rather than sounding audible tones, the radio vibrates to alert of a communication, quietly and discreetly. Now staff can converse without interruption and without interrupting guests.
Lightweight headsets and discrete earpieces, ensure your employees get the message, not your guests. Text messaging lets you communicate quietly and prevent disruptions. The large, full color displays on the SL Series and DP Series portables operate in day or night mode to show more information, at once, without scrolling through pages. Data applications, such as work order ticket management, speed response times to guest requests by operating right on MOTOTRBO radios. For example, front desk personnel can immediately enter work orders for maintenance when a guest calls to report an issue so repairs can be completed quickly, leaving your guest satisfied.